How do I start using the Live Chat Service? Once you have purchased the Live Chat Service, you need to take the following steps to start using Live Chat on your website. 1. Choose the required icon set. Click here to find out how >> 2. Add Operators (and Departments). Click here to find out how >> 3. Get the HTML code you need to paste into your web pages and emails and add it to your website. Click here to find out how >> 4. Customize the chat window interface. Click here to find out how >> 5. Download the LivehelpGenie Agent Client software and install it on each Agent's computer. Click here to find out how >> Once you have completed these steps, simply login to the LivehelpGenie Agent Client software using the Agent Username and Password created in Step 2, and begin entertaining chat requests from your website.
1. Choose the required icon set. Click here to find out how >>
2. Add Operators (and Departments). Click here to find out how >>
3. Get the HTML code you need to paste into your web pages and emails and add it to your website. Click here to find out how >>
4. Customize the chat window interface. Click here to find out how >>
5. Download the LivehelpGenie Agent Client software and install it on each Agent's computer. Click here to find out how >>
Once you have completed these steps, simply login to the LivehelpGenie Agent Client software using the Agent Username and Password created in Step 2, and begin entertaining chat requests from your website.
